Facetime Error : The server encountered an error processing registration please try again later **Fixed**
Mark | On 23, Jul 2011
I thought that it was just me and that Apple servers had singled me out for looking so dis sheveled all the time and therefore preventing me from using Facetime. However it seems that I’m not alone in the world and many Lion users are getting the following error message
“The server encountered an error processing registration please try again later”
Fix Attempt Number 1
1. In Spotlight type in “Keychain Access”
2. Look at the bottom entry in certificates. There will be a certificate issued by Apple iPhone Device CA – This certificate was signed by an unknown authority. Delete this certificate (or move it to the desktop, out of the keychain access store)
3. Launch Facetime and login – this time there will be no error…
Source Apple Forums
However this isn’t working for everyone, myself included. Others have gone down the route of installing Lion afresh instead of over the top of Snow Lion and reports seem to suggest this doesn’t solve the issue.
Other attempts at a fix have been
Changing your DNS provider,
Removing and re adding interfaces
Digging a little deeper it seems that
is where facetime is trying to go to resolve a certificate for facetime but this brings up the following error message.
Another Suggested Fix Is to edit your hosts file, taking out anything that isn’t supposed to be there, however as this bug affects clean install of Lion,
we aren’t sure this would have any impact.
Fix Number 2: Fixed my issue of facetime not working
In finder find your hosts file.
Use goto folder under finder and type
(both of which are the same file – the 2nd being a symbolic link to the 1st)
Finder will then show you where your hosts file is
We need to check whats in your hosts file. The simplest way to do this without the ability to edit you hosts files is either to right click or CMD click on the hosts file and select TextEdit to open the file.
Your hosts file should contain ONLY this, and then facetime will activate and connect.
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop.
How To Edit Your Hosts File
Step 1 – Open the Terminal.app
Either start typing Terminal in the Spotlight search, or goto Applications > Utilities > Terminal.
Step 2 – Open the host file
Open the hosts file by typing the following in the Terminal window:
$ sudo nano /private/etc/hosts
Type your user password when prompted.
Step 3 – Edit the hosts fileNow remove ALL extra entries from /etc/hosts so that it contains only the lines listed above and save.Step 4 – Save the hosts file
When done editing the hosts file, press Control+o to save the file.
Press Enter on the filename prompt, and Control-x to exit the editor.
You will need to flush the DNS cache, open terminal and run the following command:
Restart, if you want to make double sure that all changes have been applied.
Open facetime, and supply your Apple ID and password.
Facetime will activate and connect.
Now you can swap back to your old /etc/hosts file which you saved on the desktop.
Updated 9th November : A New Facetime Error Fix
For those that nothing works try to remove everything under /Library/Preferences/SystemConfiguration and reboot. Keep in mind you will loose any custom network configuration such as VPNs or static IP/DNS entries.
Another thing to try for the dreaded Facetime Error “The server encountered an error processing registration please try again later”
Check the time and date are to be updated by the system. System Preferences – Date&Time – Set Date and Time automatically and Time Zone tab also install Set timeZone Automatically.
**DISCLAIMER** Essentialmac can’t be held responsible if you bodge your Mac. Remember the golden rule… Backups are your friend!!
So, for the moment,
there is no real solution in place and no common thread between the errors. it seems to be a working fix!!!
If you are struggling with this we would love to hear from you and even more so if you have a different fix.
Updated 18th August 2013
Added more pictures and changed some of the steps to make the guide easier to follow.